Privacy Policy for theepicedge.cl
Last updated: 9 June 2025
1. Data Controller
The data controller for all personal information collected through this website (hereinafter, the “Site”) is The Epic Edge SpA, headquartered in Santiago, Chile.
If you have any questions about this policy or wish to exercise your data-protection rights, contact us at contact@theepicedge.cl.
2. Information We Collect
| Category | Examples | Primary Purpose |
|---|---|---|
| Contact details | Name, email address, phone number | Responding to enquiries, sending quotes, service updates |
| Browsing data | IP address, device type, pages visited, time on site | Site performance, security and analytics |
| Cookies & similar tech | Session cookies, language preference, analytics IDs | Personalisation, traffic analysis, re-marketing (with your consent) |
| Contract data | Purchase history, services contracted | Managing the commercial relationship and after-sales support |
3. Legal Bases & Uses of Your Data
We process data under Chile’s Law 19 628 (Privacy Protection) and, where applicable, the EU GDPR using these legal bases:
- Performance of a contract – to deliver and invoice services you request.
- Consent – newsletters, non-essential cookies, and optional forms.
- Legitimate interest – Site security, fraud prevention, service improvement.
- Legal obligation – to respond to lawful requests from public authorities.
4. How We Share Your Information
- Service providers (hosting, email marketing, payment gateways) that process data on our behalf under confidentiality agreements.
- Public authorities when the law requires us to do so.
- We do not sell or rent your personal data to third parties for commercial purposes.
5. International Transfers
Some providers are located outside Chile. Where this occurs, we ensure adequate safeguards (e.g., Standard Contractual Clauses or equivalent mechanisms) to protect your information.
6. Your Rights
At any time, you may exercise the following, free of charge:
- Access – know what personal data we hold.
- Rectification – correct inaccurate or incomplete data.
- Deletion – request erasure where legally permissible.
- Restriction / Objection – limit or oppose processing on justified grounds.
- Portability – receive your data in a structured, machine-readable format.
To do so, email conta@theepicedge.clct and include a copy of your ID so we can verify your identity.
7. Cookies
The Site uses first-party and third-party cookies:
- Strictly necessary – enable core functionality; do not require consent.
- Analytics – help us understand Site usage.
- Marketing – deliver relevant ads; activated only with your consent.
You can manage or disable cookies via your browser settings. Disabling cookies may affect Site functionality.
8. Security Measures
We apply technical and organisational controls—TLS encryption, access controls, backups, and internal policies—to protect the confidentiality, integrity and availability of your data.
9. External Links
This Site may include links to third-party sites. We are not responsible for their privacy practices; please review their policies when you leave our domain.
10. Changes to This Policy
We may update this policy to reflect legal or operational changes. The revised version will appear on this page, and we will notify you by email or through a prominent Site notice if the changes are significant.
Questions?
Write to contact@theepicedge.cl or by post to: Av. Example 1234, Office 45, Santiago, Chile.
We are committed to safeguarding your privacy and will respond promptly.
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